Privacy Policy

1. Introduction

NT-ONE , NT-BMS, NT Power Charge, Northway, Northway EV Store Europe, Northway EV Store Netherlands, are all Brands owned and operated by Naman Technologies BV. The Following Privacy Policy applies to all the above mentioned brands and their respective Websites, and other communication channels.

At Naman Technologies B.V., we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website(s), webshop, services, and communication channels.
By using our website or engaging with our services, you consent to the practices described in this Privacy Policy.

2. What Information We Collect
We may collect the following categories of information:

a) Personal Identification Information

• Name

• Company name

• Address (billing and shipping)

• Phone number

• Email address

• Payment and transaction details (processed securely)
   

b) Technical Information

• IP address

• Browser type and version

• Device information

• Time zone setting

• Operating system and platform
   

c) Usage Data

• Pages visited

• Duration of page visits

• Website interaction and browsing behavior

• Referring website URLs
   

d) Communication Data

• Emails, inquiries, or chats you send to us

• Customer service communications

• Newsletter subscriptions and marketing preferences

3. How We Collect Information
We collect data through:

• Direct interactions: when you fill out forms, place an order, request information, or contact us.

• Automated technologies: cookies, server logs, and analytics tools.

• Third parties: payment processors, analytics providers (like Google Analytics), and communication platforms.

4. Purpose of Data Collection
We use your data for the following purposes:

• To process your orders and deliver products/services

• To respond to inquiries and offer customer support

• To send service-related communications (order updates, account alerts)

• To personalize user experience and improve website performance

• To send marketing emails (only if you consented)

• To comply with legal obligations (e.g., invoicing, financial recordkeeping)

• To detect and prevent fraud and security breaches
   

5. Legal Basis for Processing (GDPR Compliance)
We process your personal data based on:

• Contractual Necessity: To perform the contract (e.g., fulfilling an order).

• Legitimate Interest: To operate, maintain, and improve our services.

• Consent: For marketing communications and cookies requiring user consent.

• Legal Obligation: For compliance with Dutch and EU laws.
   

6. Data Sharing and Disclosure
We only share your data with trusted third parties when necessary:

• Payment service providers (for secure transactions)

• Shipping and logistics companies (for delivery)

• IT service providers (for website hosting, CRM, data storage)

• Legal, accounting, or consulting services if required

• Authorities or regulators if required by law

We do not sell, rent, or trade your personal data.

7. International Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure an adequate level of protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission

• Binding Corporate Rules (BCRs)

• Adequacy decisions where applicable
   

8. Data Retention
We retain personal data only for as long as necessary:

• To fulfill the purposes we collected it for

• To comply with legal, accounting, or reporting obligations

• Typically, personal data related to transactions is kept for 7 years (Dutch tax law)

After this period, your personal information will be securely deleted or anonymized.

9. Data Security
We take the security of your data seriously by implementing:

• Encryption of sensitive data

• Secure server hosting

• Regular software updates and security audits

• Restricted access to personal data within our organization

However, please note that no method of transmission over the Internet is 100% secure.

10. Your Rights (Under GDPR)
You have the following rights regarding your personal data:

• Right to Access: Obtain a copy of your personal data.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure: Request deletion of your data ("Right to be Forgotten") under certain conditions.

• Right to Restrict Processing: Request to limit how your data is processed.

• Right to Data Portability: Receive your data in a structured, machine-readable format.

• Right to Object: Object to the processing of your personal data for marketing or other legitimate interests.

• Right to Withdraw Consent: You may withdraw consent at any time where processing is based on consent.

To exercise your rights, please contact us at namantechbv@gmail.com / info@nt-one.com.

11. Cookies
We use cookies to enhance your browsing experience:

• Necessary cookies (for website functionality)

• Analytical cookies (to improve site performance)

• Marketing cookies (only with consent)

You can manage your cookie preferences through your browser settings or our cookie consent banner.
For more detailed information, see our Cookie Policy.

12. Marketing Communications
If you have opted-in to receive marketing emails:

• You can unsubscribe at any time via the unsubscribe link at the bottom of each email.

• Alternatively, you can contact us directly to be removed from marketing lists.

We respect your choice and will act promptly on all requests.

13. Third-Party Links
Our website may contain links to third-party websites or services.
This Privacy Policy does not apply to those third parties.
We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

• We encourage you to review this page periodically.

• Significant changes will be communicated to you directly where possible.
   

15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us
 

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